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Transfers in Milan

Our customers' reviews

These are genuine reviews written by our customers. All customers that use our transfer service will receive an email so that they can review the service provided.

Customer scoring

2756

168

Type of traveler

Person traveling alone (236)

Couple (287)

Group of friends (346)

Family with small children (67)

Family with adolescent children (226)

See only reviews with text

11 / 25 / 2022

Adam

United Kingdom

Excellent service. Professiinak driver. Would highly recommend booking a transfer with them.

I travelled with my partner

11 / 18 / 2022

Francisco Iii Villamor

United Kingdom

Andrea was good, though he didn’t talk a lot most probably due to the language barrier but he drove carefully and we arrived safely in our hotel.

I travelled with my partner

10 / 31 / 2022

Konstantina Varadini

Thessaloniki , Greece

Mrs Camelia (the driver), was perfectly professional. She was 10 minutes earlier to our appointment and drove us with safety to the airport. We stayed totally satisfied.

I travelled with my partner

10 / 25 / 2022

Jennifer

Sydney, Australia

Great service. Booking on line was easy and the confirmation very clear. The driver was early , very courteous and helped us with our bags. Overall, a seamless and very comfortable trip from Milan to the airport. We will certainly use the service again when next in Milan.

I travelled with my partner

10 / 23 / 2022

Alex Soler

Valencia, Spain

Excellent. He even was before time. It’s perfect.

I travelled by myself

10 / 13 / 2022

Aaron

The United States

Driver was waiting on our arrival for both directions and early. Very positive experience. Thank you.

I travelled with my partner

10 / 13 / 2022

Johanna

London , United Kingdom

Incredibly quick and professional service. Great organisation. Great quality cars (modern/clean/comfortable). Instant confirmation and follow through if they believe your ride to airport/flight ratio isn’t enough. Would warmly recommend! (Milan experience /transfers).

I travelled by myself

10 / 09 / 2022

Stuart Taylor

Carnoustie, United Kingdom

Very pleasant kady

I travelled by myself

10 / 06 / 2022

Ian K

The United States

I was met in the lobby of the arrivals area (where you get taxis) by my driver who was holding a sign with my name. The car was great and the ride into the city center was quick.

I travelled by myself

10 / 01 / 2022

Robert Marsh

Florida , United States Minor Outlying Islands

We desperately tried to get in touch with anyone from your company to modify our arrival all flights were canceled due to the hurricane in Florida. We sent a message and email and a call but got no response. We are coming in to Milan on Sunday October 2 Delta flight 172 hopefully a driver will be there

We are sorry for what happened. The service provider tells us that this flight was monitored and was not delayed, we imagine you are referring to a connecting flight. The service provider was unaware of any incident and therefore already had the car and driver booked for this service. Although you tried to notify us, it was after the free cancellation period, so there is no refund in this case. If you wish to book the transfer for tomorrow you will have to make a new reservation. We are sorry for what happened.

I travelled with my partner

09 / 28 / 2022

Robert

Washington Dc, United States Minor Outlying Islands

Excellent service. On-time (early) and courteous

I travelled with friends

09 / 28 / 2022

Anonymous

Milan, Italy

The driver was rude, drove recklessly, and dropped us at the wrong area of the airport with luggage and two small children. I fault the driver not the service, because we took the same service from the airport a few weeks ago and that driver was very nice and helpful.

We have confirmed that the driver left you at the departures terminal, the only one at that airport. We regret that you have not seen this information before.

I travelled with small children

09 / 22 / 2022

Robert

Ijamsville, United States Minor Outlying Islands

On-time and very good service

I travelled with friends

09 / 21 / 2022

Sylvia

Belgium

Great service!!!

I travelled with teenagers

09 / 20 / 2022

Duy Nguyen

Hanoi, Vietnam

The taxi provided did not read carefully my requested pick-up time, after a thorough estimation of lengthy custom clearance for foreigners, which is 3:30 pm. Instead, they follow my flight arrival time (2:30 pm) and at 4:00 pm they warned me that they had to leave because I forced them to wait over 1 hour. That's a huge mistake of customer-first service and operational management.

In transfers with origin at the airport, the scheduled arrival time of the flight must be indicated. In this case, you indicated 15h30 but the provider was monitoring your flight to arrive on time and avoid that, in case you arrived earlier, you did not have to wait. In this case it was so, your flight landed earlier and the driver was waiting from that moment, however, he waited until 16h30 when you left and the service was performed correctly. We are sorry for the misunderstanding.

I travelled by myself

09 / 17 / 2022

Shlomo

Tel-aviv, Israel

The contact with the driver wasnt satisfactory We were charged for the delay-extra. Delays in Malpensa were expected We were charged for the parking. If the company hasn't parking arrangements. Better dont book with them. We were charged extra for highway tolls Got a better deal back by means of the Hotel's concierge

Your flight was delayed by about twenty-five minutes. Despite no notification from you, the driver waited for you for one hour and twenty minutes. After this period he telephoned you and agreed to continue waiting if you paid the obligatory extra. The service was provided to you at your exit, more than two hours after your flight landed. Our team excels in its professionalism, and always strives to provide an efficient and transparent service.

I travelled with friends

09 / 16 / 2022

Christine Stewart

United States Minor Outlying Islands

Our transfer was on time and very pleasant. Giovanni Finocchiari is an excellent driver and wonderful to work with. We ended up booking two more transfers with him during our time in Italy and would highly recommend his services.

I travelled with my partner

09 / 10 / 2022

Anonymous

United Kingdom

I was due to be collected from the convention centre and was waiting at the taxi collection point at the allocated time. The driver texted me to say he was out on the road behind the centre which was quite a way away. When asked to drive to the taxi point, he came but stopped out on the road. He then did text me but I had to go to him with my suitcase. It was all a bit messy. However, he drove quickly to the airport and dropped me off satisfactorily.

Sometimes vehicles cannot access the same collection area. We apologise for any inconvenience this may have caused you.

I travelled by myself

09 / 07 / 2022

Sandy

United Kingdom

Polite driver, got me from the airport into Milan with no fuss.

I travelled by myself

08 / 24 / 2022

Adela

Czech Republic

The driver came exactly on time. He wore shirt, looked really representative and proffesional. I could just recommend!

I travelled with friends

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