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Milan travel advice

Milan travel advice

Is Milan safe, which scams to sidestep, emergency numbers, health, money and local etiquette — the practical safety net for your trip.

Milan is a safe, modern European city — the main thing to guard against is opportunistic pickpocketing in crowded tourist spots. Keep your wits about you around the Duomo and on packed metro trains, know the emergency numbers, and you'll have a trouble-free trip.

Quick answer
Is Milan safe for tourists?
Yes, Milan is a safe city with low violent crime. The main risk is pickpocketing in crowded tourist areas such as the Duomo, Central Station and busy metro lines. Keep your bag closed and in front of you and you'll be fine.
By Ivanka García Mancebo, Civitatis travel specialist

Is Milan safe?

Yes. Violent crime against tourists is rare and the centre is well policed and walkable day and night. The realistic risk is pickpocketing and bag-snatching in crowds — around the Duomo, Central Station, on Line 1 and 3 of the metro and at the tram stops. Wear your bag across your body, keep phones out of back pockets, and stay alert when someone bumps or distracts you.

Central Station and the area around it can feel edgier late at night. It's fine to pass through, but don't linger, and take a licensed taxi or ride-hail if you arrive very late.

Common scams to avoid

Friendship bracelets

Someone ties a string or bracelet to your wrist near the Duomo, then demands payment. Keep your hands to yourself and walk on.

Petitions & clipboards

A group thrusts a clipboard at you to sign while an accomplice reaches for your bag or pocket. A firm 'no' and distance works.

Metro crowding

Pickpockets work in teams as doors close on busy lines. Keep bags in front and valuables zipped and out of sight.

Unlicensed taxis

Only use the white official taxis at ranks or booked by app. Ignore drivers who approach you at the airport or station.

Emergency numbers

112
General emergency
Police / ambulance / fire
113
State police
Polizia
118
Medical emergency
Ambulance
115
Fire brigade
Vigili del fuoco

112 is the single European emergency number and connects you to police, ambulance or fire — operators speak English.

Health & pharmacies

Italy's healthcare is excellent. EU visitors should carry an EHIC/GHIC card; everyone else needs travel insurance. Pharmacies (farmacia, green cross) are everywhere and staff can advise on minor ailments; several run 24 hours, including the one inside Central Station. Tap water is safe to drink.

Travel insurance is essential for non-EU visitors — a private consultation or hospital stay is costly without it. Choose a policy that covers your activities and any pre-existing conditions.

Money & tipping

Italy uses the euro (€). Cards are accepted almost everywhere, including on public transport and in taxis, but carry a little cash for markets and small cafés. Tipping is modest and optional: rounding up or leaving a euro or two is generous. Many restaurants add a coperto (cover charge) of €1.50–3 per person — that is not a tip.

Local etiquette

Say a greeting — a 'buongiorno' or 'buonasera' on entering a shop or bar is expected and appreciated.
Coffee culture — cappuccino is a morning drink; after lunch locals take an espresso, usually standing at the bar.
Dress the part — Milan is Italy's style capital — smart-casual goes a long way, and shoulders and knees should be covered in churches.
Aperitivo, not dinner — the early-evening aperitivo comes with snacks but isn't a substitute for a full meal; dinner starts around 8pm.
Validate your ticket — always stamp or tap transport tickets before boarding — fines for travelling without a valid ticket are steep.
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Frequently asked questions

Yes, Milan is a safe city with low violent crime. The main risk is pickpocketing in crowded tourist areas such as the Duomo, Central Station and busy metro lines. Keep your bag closed and in front of you and you'll be fine.
Dial 112 for any emergency — it connects you to police, ambulance or fire, and operators speak English. You can also use 113 (police), 118 (medical) or 115 (fire) directly.
EU visitors should carry an EHIC or GHIC card for public healthcare. Everyone else should take out travel insurance, as private treatment can be expensive. Choose a policy that covers your planned activities.
Tipping is modest and optional in Italy. Rounding up the bill or leaving a euro or two is generous. Note that many restaurants add a coperto (cover charge) of a couple of euros per person, which is not a tip.
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