Milan Complete City Tour + Entry Tickets - Reviews

Rating of the activity

7.10 / 10

7.1491228070176 228 reviews | 2,453 travellers

10 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (29)

Couple (72)

Group of friends (31)

With small children (8)

With older children (49)

Reviews from real clients who booked our products.

See only reviews with text

Nov / 28 / 2025

Anonymous

Operated by: Zani Viaggi

Nov / 13 / 2025

Patricia Hayes

Argentina

I travelled by myself

Operated by: Zani Viaggi

I travelled by myself

Nov / 07 / 2025

Edna

Mexico

I travelled with my partner

Operated by: Zani Viaggi

I travelled with my partner

Oct / 26 / 2025

Juan Eduardo Sáenz

Azul, Argentina

I travelled with my partner

Esperaba más de la actividad. El guía decepcionante. Nos dejó varados en la plaza por una demora de 30 segundos, sobre un horario que no era el originalmente pactado. No nos esperaron para tomar el autobús para ir a ver la última cena.y tuvimos que ir en taxi por nuestra cuenta. El guía Massimo ni siquiera se enteró que le faltaba gente y luego al decirle lo sucedido se hizo el que no entendía.

I expected more from the activity. The guide was disappointing. He left us stranded in the square due to a 30-second delay, at a time that wasn't originally agreed upon. They didn't wait for us to board the bus to see the Last Supper, and we had to take a taxi on our own. Our guide, Massimo, didn't even realize he was short on people, and then, when we told him what had happened, he acted like he didn't understand.

Operated by: Zani Viaggi

I travelled with my partner

Los guías se esfuerzan por mantener al grupo unido, pero es responsabilidad de cada participante seguir el ritmo de los demás y no perderse. Aun así, le pasamos nota de los comentarios a nuestro equipo local para intentar seguir mejorando, también en este aspecto del servicio. Translate this opinion into English.

The guides strive to keep the group together, but it's each participant's responsibility to keep up with the others and not get lost. We do, however, share your feedback with our local team so we can continue to improve this aspect of our service as well. Opinion translated. Show original.

Oct / 24 / 2025

Maria Josefa

Madrid, Spain

I travelled with friends

Muy bien organizado y un buen guia

Operated by: Zani Viaggi

I travelled with friends

Oct / 22 / 2025

Alicia

Mexico

I travelled with teenagers

Operated by: Zani Viaggi

I travelled with teenagers

Oct / 03 / 2025

Juan Antonio

Palma, Spain

I travelled with my partner

Contratamos la actividad con mucha antelación para garantizar la visita a La Última Cena pero al llegar la hora de la visita nos informan de que está cerrada pero nos darán entrada por la tarde. Al llegar al lugar nos deniegan la entrada y nos dicen que reclamemos el importe a la agencia. Todo el grupo se sintió engañado

We booked the activity well in advance to guarantee a visit to The Last Supper, but when the time came, we were informed that it was closed, but we would be admitted that afternoon. Upon arriving, we were denied entry and told to claim the fee from the agency. The entire group felt deceived.

Operated by: Zani Viaggi

I travelled with my partner

Hemos confirmado que, debido a motivos de manifestaciones en el lugar, no se pudo agendar la visita tal como estaba previsto. Sentimos las molestias. Hemos hecho una compensación acorde a lo sucedido. Translate this opinion into English.

We have confirmed that, due to protests at the site, the visit could not be scheduled as planned. We apologize for any inconvenience. We have provided compensation accordingly. Opinion translated. Show original.

Sep / 24 / 2025

Isabel Margarita Pagano

Chivilcoy - Prov De Bs.as., Argentina

I travelled by myself

Tuve problemas con la agencia porq el tour resultó ser en ingles y mi reserva no lo decia. Me dijeron q los viernes son en español y no me lo quisieron cambiar de fecha a pesar q era una sola persona. En la agencia no me atendieron bien. Para no perder lo q habia abonado lo hice igual aunque no entendí nada.

I had problems with the agency because the tour was in English, and my reservation didn't specify that. They told me Fridays are in Spanish and wouldn't reschedule even though I was only one person. The agency didn't treat me well. To avoid losing my money, I did it anyway, even though I didn't understand anything.

Operated by: Zani Viaggi

I travelled by myself

Como explicamos en la web, a la hora de reservar, debéis tener en cuenta que el tour se realizará con un guía bilingüe en español e inglés los viernes. El resto de días, el tour se realizará exclusivamente en inglés. Sentimos las molestias. Translate this opinion into English.

As explained on the website, when booking, please note that the tour will be conducted with a bilingual guide in Spanish and English on Fridays. On other days, the tour will be conducted exclusively in English. We apologize for any inconvenience. Opinion translated. Show original.

Jul / 04 / 2025

Maria Lucrecia Tepsich

Argentina

I travelled with friends

Queriamos un tours en español y casi no habló en español por hacer primero la explicación en inflés., cada vez que tenia que explicar se abria una puerta en la visita a la última cena y nos quedabamos con la explucaciín inconclusa. Era lo que mas me importaba y no cumplio con mis expectativas

We wanted a tour in Spanish, but he barely spoke Spanish because he first explained it in English. Every time he had to explain, a door opened during the Last Supper tour, and we were left with an unfinished explanation. That was what mattered most to me, and he didn't meet my expectations.

Operated by: Zani Viaggi

I travelled with friends

Como indicamos en la descripción de esta actividad en nuestra página web, esta se realiza con un guía que habla español y otro idioma. Esta información se da para que sea tenida en cuenta antes de efectuar la reserva. Sentimos que no tuvieras constancia de ello con anterioridad. Translate this opinion into English.

As we indicated in the description of this activity on our website, it is carried out with a guide who speaks Spanish and another language. This information is provided for your consideration before booking. We apologize if you were not informed of this previously. Opinion translated. Show original.

May / 23 / 2025

Csilla

Montevideo, Uruguay

I travelled by myself

El guia ( no se el nombre) fue muy bueno , explicó todos los sitios que vimos . Lo unico que plantearia como una oportunidad de mejora es que aclaren que todas las entradas al Duomo y a La Ulitima Cena están incluidas. Por la explicación, yo entendi que el Duomo no estaba , y la saque aparte . Translate this opinion into English.

The guide (I don't know his name) was very good; he explained all the sites we saw. The only thing I would suggest as an opportunity for improvement is to clarify that all admission to the Duomo and the Last Supper are included. From the explanation, I understood that the Duomo wasn't included, so I booked it separately. Opinion translated. Show original.

Operated by: Zani Viaggi

I travelled by myself

Jan / 10 / 2025

Joana Reynes Capó

Baleares, Spain

I travelled by myself

Vale la pena, yo ya había entrado en el Duomo y al comprar la excursión no me di cuenta que también estaba incluida. La única pega es que en el teatro Scala si hacen algún ensayo no puedes hacer ni una foto. Y es 1 min lo ves y que pase al siguiente. Translate this opinion into English.

It's worth it, I had already entered the Duomo and when I bought the tour I didn't realize that it was also included. The only downside is that at the Scala theater if they have a rehearsal you can't even take a photo. And you see it for 1 minute and then move on to the next one. Opinion translated. Show original.

Operated by: Zani Viaggi

I travelled by myself

Jan / 03 / 2025

Santiago

Buenos Aires, Argentina

I travelled with teenagers

Horarios y lugares todo de acuerdo a lo programado. El guía fue la parte mas debil, ya que si bien explicaba lo que veiamos correctamente, le faltaba transmitir entusiasmo y energia. Su modo de hablar era con voz baja que a veces dificultaba la escucha.

The schedule and location were all as planned. The guide was the weakest part, because although he explained what we saw correctly, he lacked enthusiasm and energy. His way of speaking was in a low voice that sometimes made it difficult to hear.

Operated by: Zani Viaggi

I travelled with teenagers

Nuestros guías son profesionales que se esfuerzan por impartir los contenidos del tour con el máximo rigor y dinamismo posible. Sentimos que en este caso no haya sido como esperabas. Translate this opinion into English.

Our guides are professionals who strive to teach the contents of the tour with the greatest rigor and dynamism possible. We are sorry that in this case it was not as you expected. Opinion translated. Show original.

Dec / 06 / 2024

Tulio Peñuela

Vic, Spain

I travelled by myself

Como siempre, muy buena actividad. El único detalle y me parece sumamente importante es que en los puntos de reunión para el inicio del tour, NUNCA los guías están identificados. Tiene uno que andar preguntando. Esto me ha pasado en 3 ciudades: Marsella, Bruselas. Milán. Por favor, faciliten a sus guías distintivos para identificarlos. Gracias Translate this opinion into English.

As always, a very good activity. The only detail, and I think it is extremely important, is that at the meeting points for the start of the tour, the guides are NEVER identified. You have to ask around. This has happened to me in 3 cities: Marseille, Brussels. Milan. Please provide your guides with badges to identify them. Thank you. Opinion translated. Show original.

Operated by: Zani Viaggi

I travelled by myself

Dec / 06 / 2024

Anonymous

Madrid, Spain

I travelled with teenagers

Un poco desorganizado, nos citaron en un punto 10 minutos antes de la hora y tras 30, seguía sin aparecer nadie. Nos dio por dar la vuelta a la manzana y preguntar al conductor de un autobús turístico y nos comentaron que seguramente sería el nuestro, pero no lo tenían seguro. Hasta el DUOMO la excusión es en bus, después vamos a pie a la catedral, el teatro y la última cena. Los guías que explicaban los puntos de interés pertenecían a otra empresa que no era Civitatis.

A bit disorganized, they told us to meet at a point 10 minutes before the time and after 30, still no one showed up. We decided to go around the block and ask the driver of a tourist bus and they told us that it would probably be ours, but they weren't sure. The excursion to the DUOMO is by bus, then we walk to the cathedral, the theater and the last supper. The guides who explained the points of interest belonged to another company that was not Civitatis.

Operated by: Zani Viaggi

I travelled with teenagers

Sentimos si hubo algún inconveniente con el punto de encuentro. Aun así, hemos confirmado que corresponde a la dirección indicada en el bono. Recuerda que Civitatis, en todas las ocasiones, colabora con otros proveedores, pues se trata de una plataforma intermediaria. Translate this opinion into English.

We are sorry if there was any inconvenience with the meeting point. However, we have confirmed that it corresponds to the address indicated on the voucher. Please remember that Civitatis always collaborates with other providers, as it is an intermediary platform. Opinion translated. Show original.

Nov / 01 / 2024

Anonymous

Españ, Spain

I travelled with my partner

Tanto la visita como las explicaciones del guia nos han parecido Perfectas Lo único que no es comprensible es que pongan fechas. Donde no se puede entrar a todos los monumentos que ofrecen. Siendo una visita programada con entradas incluidas Cosa que nos ha pasado hoy con el Duomo de Milán que no se podía visitar al ser festivo. Translate this opinion into English.

Both the visit and the guide's explanations seemed perfect to us. The only thing that is not understandable is that they put dates, where you cannot enter all the monuments they offer, even though it is a scheduled visit with tickets included. Something that happened to us today with the Duomo of Milan, which could not be visited because it was a holiday. Opinion translated. Show original.

Operated by: Zani Viaggi

I travelled with my partner

Sep / 06 / 2024

Anonymous

Spain

I travelled by myself

No sé hizo parte de lo previsto. El Castelo sforzano lo vimos desde el autocar, no visitamos el patio como se indica en la planificación. Yo compré la excursión en español y fue bilingüe, creo que eso hay que avisar porque se pierde información y hay que ir a toda prisa. El guía hizo lo que pudo pero la organización muy mal

I don't know what was planned. We saw the Sforza Castle from the bus, we didn't visit the courtyard as indicated in the planning. I bought the tour in Spanish and it was bilingual, I think that you should be advised because you lose information and you have to go in a hurry. The guide did what he could but the organization was very bad.

Operated by: Zani Viaggi

I travelled by myself

El Castelo Sforzesco se visita por fuera. El tour se realizará con un guía bilingüe en español e inglés los viernes. Podemos confirmar que se desarrolló, como de costumbre, de acuerdo con la descripción de nuestra web. Sentimos que la actividad no estuvo del todo a la altura de lo esperado. Translate this opinion into English.

The Sforzesco Castle is visited from the outside. The tour will be conducted with a bilingual guide in Spanish and English on Fridays. We can confirm that it took place, as usual, according to the description on our website. We feel that the activity was not quite up to expectations. Opinion translated. Show original.

Jul / 23 / 2024

Sergio Antonio Herrera Torres

Uruguay

QUIERO QUE TOMEN DEBIDA NOTA DE ESTA SOLICITUD: NO QUIERO RESPONDER SOLICITUDES DE ENCUESTAS DE VALORACIÓN DE SERVICIOS. Soy profesional del turismo hace 60 años, tengo relación comercial y periodística con ustedes. Me niego rotundamente a verme obligado por vuestras reiteradas solicitudes cada vez que tomo un servicio. NO VOY A RESPONDER, espero me entiendan. Gracias, saludos. Translate this opinion into English.

I WANT YOU TO TAKE DUE NOTE OF THIS REQUEST: I DO NOT WANT TO RESPONSE REQUESTS FOR SERVICE ASSESSMENT SURVEYS. I have been a tourism professional for 60 years, I have a business and journalistic relationship with you. I absolutely refuse to be forced by your repeated requests every time I take a service. I AM NOT GOING TO ANSWER, I hope you understand me. Thanks greetings. Opinion translated. Show original.

Operated by: Zani Viaggi

Jul / 04 / 2024

Anonymous

Cdmx, Mexico

I travelled with teenagers

El tour está muy muy pesado, muy cansado, además de que fue caminando, todas las explicaciones son de pie. No lo recomiendo para niños ni para personas mayores. Además no dan tiempo para tomar fotos. Y deberían incluir una breve visita al Castillo Sforzesco que está a un minuto de donde empieza el tour. El guía sabía mucho pero algunas explicaciones son eternas.

The tour is very very tiring, very tiring, plus it was walking, all the explanations are standing. I do not recommend it for children or elderly people. Also there is no time to take photos. And they should include a brief visit to the Sforzesco Castle which is one minute from where the tour begins. The guide knew a lot but some explanations are eternal.

Operated by: Zani Viaggi

I travelled with teenagers

Sentimos que el servicio no estuvo del todo a la altura de lo esperado. Aun así, podemos confirmar que se desarrolló, como de costumbre, de acuerdo con la descripción de nuestra web. Agradecemos y tomamos nota de los comentarios para valorar posibles mejoras. Translate this opinion into English.

We feel that the service was not entirely up to expectations. Even so, we can confirm that it was developed, as usual, in accordance with the description on our website. We appreciate and take note of the comments to assess possible improvements. Opinion translated. Show original.

Jun / 06 / 2024

Maria Gabriela Copia

Argentina

I travelled by myself

El tour estuvo bastante bien, pero se ven muchas cosas en poco tiempo, en la Galeria Vittorio Emannuele por ejemplo fue una pasada tan rapida que ni tiempo a ver sus detalles. Linda la visita al Duomo y a la Scala. No quedè del todo satisfecha ya que el operador local, me dio el tour en inglès, habiendolo comprado a civitatisEspañol; entiendo inglés pero algunas cosas se me perdieron. Cuando reclamé solo me dijeron que en el voucher (desp de comprar) dice que puede tocar esp o ingles

The tour was quite good, but you see a lot of things in a short time, in the Vittorio Emannuele Gallery for example, it was such a quick tour that I didn't even have time to see its details. Nice visit to the Duomo and La Scala. I was not completely satisfied since the local operator gave me the tour in English, having bought it from civitatisEspañol; I understand English but I missed some things. When I complained they only told me that on the voucher (after purchasing) it says that you can play Spanish or English

Operated by: Zani Viaggi

I travelled by myself

Nuestro equipo local se esfuerza por mostrar todo lo posible durante la visita. Esto puede provocar que algunas partes se aceleren de forma excepcional. En la descripción de la actividad especificamos que que la visita en español se hace solamente los viernes. Sentimos que no hayas podido ver esto con mayor antelación. Translate this opinion into English.

Our local team strives to show you as much as possible during your visit. This may cause some parts to speed up exceptionally. In the description of the activity we specify that the visit in Spanish is only done on Fridays. We're sorry you couldn't see this sooner. Opinion translated. Show original.

Apr / 05 / 2024

Jose Luis

Madrid, Spain

I travelled with my partner

Creo que decir "al completo" no es adecuado. Se visitan tres lugares con entradas, pero todo muy rápido. No está mal en general, pero para el precio que tiene falta más recorrido por otros lugares de la ciudad explicando con más detalle y tranquilidad. Lo mejor fue ver la Última Cena de Leonardo, con entradas nominales ya preparadas, bien explicado y suficiente tiempo para verlo. Lo peor fue la visita al teatro Scala, muy rápida y viendo muy poco. La visita al Duomo normal pero con mucha espera.

I think saying "completely" is not appropriate. Three places are visited with tickets, but everything very quickly. It's not bad in general, but for the price it needs more tour of other places in the city explaining in more detail and calmness. The best thing was seeing Leonardo's Last Supper, with nominal entries already prepared, well explained and enough time to watch it. The worst was the visit to the Scala theater, very quick and seeing very little. The visit to the Duomo is normal but with a lot of waiting.

Operated by: Zani Viaggi

I travelled with my partner

Nuestro equipo local intenta mostrar todo lo posible durante la duración de la actividad. Esto puede provocar que algunas partes de la visita se aceleren más que de costumbre, intentando que la experiencia sea lo más enriquecedora posible. Sentimos que no haya cumplido con lo esperado. Translate this opinion into English.

Our local team tries to show as much as possible during the duration of the activity. This may cause some parts of the visit to be accelerated more than usual, trying to make the experience as enriching as possible. We are sorry that it did not meet expectations. Opinion translated. Show original.

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Milan Complete City Tour + Entry Tickets - Reviews

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